As part of our ongoing commitment to product quality and value, we continually seek direct feedback from accomplished and respected professionals. The following are some recent comments from industry and academic leaders on the merits of RPA
Executive Assessment (Ref. RPA-EA) Intended for Senior Management to provide a strategic view of the entire business enterprise. The Executive Assessment includes the CEO Results & Key Findings Report, an Executive Results & Key Findings Report for the entire Executive Team and a Validation and Action Planning (VAP) Session which identifies the Organisation Priorities, Objectives, Resource Requirements, Project Ownership and Milestones to enable immediate action on the Assessment Findings.
Executive & Organisation Assessment (Ref. RPA-EO) Includes the Executive Assessment as described above and also captures the perspective of the Organisation's Workforce. The Organisation Assessment includes the Organisation Results & Key Findings Report comparing Executive versus Workforce responses.
Small Business Assessment (Ref. RPA-SB) Intended for use by Small Companies who have not yet developed the formal infrastructure typically developed in larger organisations. The Express Assessment includes the Small Business Results & Key Findings Report comparing Executive versus Workforce responses. Validation and Action Planning (VAP) Session which identifies the Organisation Priorities, Objectives, Resource Requirements, Project Ownership and Milestones to enable immediate action on the Assessment Findings.
Special Versions The above assessments are designed to suit most business types. In addition there are special versions available on request, to suit certain industry-specific organisation types:
Banking & Finance (RPA-BF)
For Banks and Financial Institutions
Customer Service (RPA-CS)
For those engaged in Customer Service and Support
Government (RPA-GV)
For both Centraland Local Government
Education (RPA-ED)
For the Education Sector at all levels
Credit Union (RPA-CU)
For Credit Union Organisations
Non-Profit (RPA-NP)
For those organisations involved in Donations and Fund-Raising
Healthcare (RPA-HC)
For Hospitals and Medical Practices
Work Environment Assessment (RPA-WE)
This is a comprehensive, cross-functional Organisational Work Environment Survey.
Performance Excellence Indicator (RPA-PE)
A special version that follows the internationally recognised Malcolm Baldridge Criteria.
