Company practices shape the daily experiences of employees. Employee perception of their work environment is impacted by the degree to which they are subjected to either extensive rules and procedures, centralized authority, and specialized labor (the mechanistic model), or limited rules and procedures, local authority, and cross-functional roles (the organic model).
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Influencing with Integrity: Management Skills for Communication and Negotiation, Genue Z. Laborde
Organizations, Gibson, Ivancevich, Donnelly
Principle-Centered Leadership, Stephen R. Covey
An Invented Life, Warren Bennis
Managing Conflict in Organizations, M. Afzalur Rahim
Guide to Managerial Communication, Mary Munter
Making Groups Effective, Alvin Zander
Managing at the Speed of Change: How Resilient Managers Succeed and Prosper Where Others Fail, Daryl R. Conner
Large-Scale Organizational Change, Mohrman, Mohrman, Ledford, Jr., Cummings, Lawler, III
Teaching the Elephant to Dance:The Manager’s Guide to Empowering Change, James A Belasco, Ph. D.
Checklist for Change, Thomas R. Harvey