Our Reference Library contains Books and Reference Materials that we highly recommend. Each book is listed in conjunction with the Fosterbrook RPA Key Component that it supports. Although they are not necessary for participation in the RPA Process - they are helpful for further reading and research.

Many of these are available online - simply click on the chosen title and you will be brought to the Amazon Online Bookstore. Alternatively you can print this page and purchase or order through your local Bookstore.

Objectives, Initiatives & Goals

The Objectives, Initiatives, and Goals reflect the company’s ability to articulate what it wants to accomplish, how it will to do it, and when it will be achieved. This section assesses the company’s process of defining its direction, aligning financial and human resource, while instilling accountability and critical measurement.

Recommended Reading

The Balanced Scorecard, Robert S. Kaplan & David P. Norton

’The Managers Guide to Benchmarking, Jerome P. Finnegan

The Great Game of Business, Jack Stack

Financial Management – Theory and Practice, Eugene F. Brigham & Louis C. Gapenski

Meeting of the Minds, Vincent P. Barabba

Deming Management at Work: Six succesful companies that use quality principles of the world-famous W. Edward Deming, Mary Walton

Blur, Stan Davis & Christopher Meyer