Our Reference Library contains Books and Reference Materials that we highly recommend. Each book is listed in conjunction with the Fosterbrook RPA Key Component that it supports. Although they are not necessary for participation in the RPA Process - they are helpful for further reading and research.

Many of these are available online - simply click on the chosen title and you will be brought to the Amazon Online Bookstore. Alternatively you can print this page and purchase or order through your local Bookstore.

Organisation Effectiveness: Core Competence

Leveraging Core Competencies is the driving force behind your company’s success. This section will assess your ability to identify your core competencies, illustrate your points of differentiation, and challenge your current approach to outsourcing and forming strategic alliances.

Recommended Reading

Competing for the Future, Gary Hamel and C.K. Prahalad

Intelligent Enterprise, James Brian Quinn

The Balanced Scorecard, Robert S. Kaplan & David P. Norton

Strategic Outsourcing : Risk Management, Methods and Benefits, Maurice F. Greaver
 

Organisation Effectiveness: Information, Systems, & Technology

Today’s competitive environment requires rapid and targeted information, aligned systems, and innovative and appropriate use of technology. This section will assess the quality of your information, systems, and technology, and determine if they are in-line with your strategic intent.

Recommended Reading

The Balanced Scorecard, Robert S. Kaplan & David P. Norton

’The Managers Guide to Benchmarking, Jerome P. Finnegan

Working Knowledge, Thomas H. Davenport & Laurence Prusack

Intelligent Enterprise, James Brian Quinn

Harvard Business Review on Knowledge Management

Technology Integration: Making Critical Choices in a Dynamic World, Harvard Business School Press

Intellectual Capital – The New Wealth of Organizations, Thomas A. Stewart